Testimonials

GOOGLE
Dave Delacruz
Full Star Full Star Full Star Full Star Full Star
7-2-2020
Dave Delacruz

You guys in service are great! I feel good knowing my baby is in good hands. Thank you

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Vince Pan
Full Star Full Star Full Star Full Star Empty Star
7-1-2020
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Michael Braun
Full Star Full Star Full Star Full Star Empty Star
6-30-2020
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A J
Full Star Full Star Full Star Full Star Full Star
6-18-2020
A J

Misty was amazing to deal with. She did not waste my time and quoted me the best price from the beginning of our conversation. She realizes time is precious and very quick with her response time. She was also very informative. She was a pleasure to deal with, I wish they were all like her. Unfortunately, I didn't get to meet her when I picked about the vehicle but she had everything ready for me and Ron was a pleasure to deal with as well. Thank you for everything!

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Marsha Hacker
Full Star Full Star Full Star Full Star Empty Star
6-16-2020
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Dennis Arvanitis
Full Star Full Star Full Star Full Star Full Star
6-15-2020
Dennis Arvanitis

I bring my cars here for service because they do a good job.

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Cedes Powers
Full Star Full Star Full Star Full Star Full Star
6-8-2020
Cedes Powers

Awesome experience at Lexus of Lansing! Misty, Nick and Tony were great to work with. Super honest throughout the whole process. Nick was awesome on each test drive and walked me through everything about the cars and different models. When I took delivery of my car, he took time to set up everything electronically with my phone and answered all my questions. I am so happy with my purchase and am grateful for their great customer service. I would highly recommend Lexus of Lansing!

GOOGLE
Barbara DeGrand
Full Star Full Star Full Star Full Star Full Star
6-5-2020
Barbara DeGrand

Recently, I found myself unexpectedly needing to replace my venerable Toyota RAV4... I was referred to Gerry Sibanda, at Spartan Toyota, who listened carefully when I expressed a desire for a well-built, older, modestly-priced SUV. Gerry was gracious and congenial throughout my process of selecting, and purchasing, a pre-owned car. I was surprised when he showed me a 2011 Lexus RX 350, and happy to discover it was affordable for me. The purchase process was smooth and the young woman at Lexus of Lansing handling the paperwork was efficient and helpful. I am enjoying driving the Lexus and, from start to finish, I was pleased with my purchase experience.

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Jake Son
Full Star Full Star Full Star Full Star Full Star
6-5-2020
Jake Son

Service is very good! I am satisfied every time I visit.

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Paul Terranova
Full Star Full Star Full Star Full Star Full Star
6-5-2020
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Tim Gallagher
Full Star Full Star Full Star Full Star Full Star
6-5-2020
Tim Gallagher

Scheduled maintenance was done. Vehicle was in on time, and out in one hour as promised.

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Roger Sokolowski
Full Star Full Star Full Star Full Star Full Star
6-5-2020
Roger Sokolowski

The dealership had my concerns as far as service first and did a job two other Lexus dealers weren’t able to complete ,so yes I’m very satisfied and I want to thank them again for going above and beyond.

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Vicki Cook
Full Star Full Star Full Star Full Star Full Star
5-30-2020
Vicki Cook

Overall experience was respectful. expedient and positive, I would recommend this team to everyone I know.

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Lucy Maillette
Full Star Full Star Full Star Full Star Full Star
5-28-2020
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Paul McNamara
Full Star Full Star Full Star Full Star Empty Star
5-28-2020
Paul McNamara

The men were nice on the phone but they are not always able to answer. The overall service review was ok but they missed things. I really missed your cleaning before returning but they tried to provide an alternate

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Terri Bufford
Full Star Full Star Full Star Full Star Full Star
5-21-2020
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Ali Zand
Full Star Full Star Full Star Full Star Full Star
5-21-2020
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Judy Burkman
Full Star Full Star Full Star Full Star Full Star
5-11-2020
Judy Burkman

We drive 2 hours to do business with Lexus of Lansing. There are closer dealers but the customer service at Lansing surpasses other Lexus dealers we have used. Tony in Finance helped us purchase our lease vehicle from out of state. He handled all the paperwork and made it easy for us.

GOOGLE
Liz Carney
Full Star Full Star Full Star Full Star Full Star
5-11-2020
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Tom Rice
Full Star Full Star Full Star Full Star Full Star
5-8-2020
Tom Rice

Great service!

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Kathleen Guyeskey
Full Star Full Star Full Star Full Star Full Star
5-5-2020
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Julia Munro
Full Star Full Star Full Star Full Star Full Star
4-28-2020
Julia Munro

I get the friendliest, most honest service at Lexus of Lansing. I will only take my vehicle for service with them. Period. Their customer service is off the hook - they should teach classes to the others...

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earl anderson
Full Star Full Star Full Star Full Star Full Star
4-27-2020
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Blake Casher
Full Star Full Star Full Star Full Star Full Star
4-27-2020
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James Nelson
Full Star Full Star Full Star Full Star Full Star
4-20-2020
James Nelson

Quick,politeresponse

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Penny Wali
Full Star Full Star Full Star Full Star Full Star
4-20-2020
Penny Wali

The service was great and fair. I appreciate it.

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Matt Imig
Full Star Full Star Full Star Full Star Full Star
4-16-2020
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Chad Cunningham
Full Star Full Star Full Star Full Star Full Star
4-16-2020
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Peter Eckel
Full Star Full Star Full Star Full Star Full Star
3-19-2020
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JOHN PAUL JONES
Full Star Full Star Full Star Full Star Full Star
3-13-2020
JOHN PAUL JONES

Great service. Friendly people who have a professional attitude.

CARGURUS
Linda
Full Star Full Star Full Star Full Star Full Star
3-13-2020

Victoria was responsive, professional, interested, and warm. Quite a combination while working through email/internet. Great asset.

GOOGLE
Mike Behrenbrinker
Full Star Full Star Full Star Full Star Full Star
3-11-2020
Mike Behrenbrinker

They rock... My car has over 213K on it and they treat me like royalty!

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Julie Johnson
Full Star Full Star Full Star Full Star Empty Star
3-7-2020
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Byron Williams
Full Star Full Star Full Star Full Star Full Star
3-1-2020
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Shelley Cichy
Full Star Full Star Full Star Full Star Full Star
2-28-2020
Shelley Cichy

Great service, very friendly and helpful!

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James D. Whiteside
Full Star Full Star Full Star Full Star Full Star
2-25-2020
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Carol Hintz
Full Star Full Star Full Star Full Star Full Star
2-22-2020
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Joshua Reinert
Full Star Full Star Full Star Full Star Full Star
2-22-2020
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Cori MacGregor
Full Star Full Star Full Star Full Star Full Star
2-21-2020
Cori MacGregor

Fantastic dealership and service department. All staff are always professional and include a personal touch, going above and beyond for the customer. Best in class customer service here!

GOOGLE
Susan Freel
Full Star Full Star Full Star Full Star Full Star
2-21-2020