Lexus of Lansing

Testimonials

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xxxtheballer owens
Full Star Full Star Full Star Full Star Full Star
9-6-2019
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Catherine Harvey
Full Star Full Star Full Star Full Star Full Star
9-6-2019
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Alan Bergmann
Full Star Full Star Full Star Full Star Full Star
9-6-2019
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Jeff Johnston
Full Star Full Star Full Star Full Star Full Star
9-4-2019
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Zach Harl
Full Star Full Star Full Star Full Star Full Star
9-3-2019
Zach Harl

Wonderful. Everything you would expect from Lexus. Came in from out of state. They picked me up from the airport. Had the car beautifully detailed and the paperwork ready. The car was exactly as advertised. Professional and kind atmosphere.

GOOGLE
LMC
Full Star Full Star Full Star Full Star Full Star
9-1-2019
LMC

I had an awesome experience with Lexus of Lansing. In particular sales manager Misty G.and salesman Ron D. I had saw the vehicle on the internet and took an almost 2hr. Drive from Toledo to see the vehicle. From the moment I arrived and was greeted, I felt welcomed. Misty greeted me and turned me over to Ron. I have to admit that I wasn’t dressed the part, but never was I treated as if I couldn’t afford the vehicle I came to see. Being a female I’ve often went to test drive a car and the salesmen would talk to me about superfluous things about the vehicle like the color or the sound quality of the stereo. Well Ron was different, he acknowledged my knowledge of the vehicle, and answered any and all questions I had. I would deal with Ron, Misty and Lexus of Lansing without question in the future! They are an asset to The Lexus brand!

GOOGLE
Edward Fody
Full Star Full Star Full Star Full Star Full Star
8-31-2019
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Alonzo White
Full Star Full Star Full Star Full Star Empty Star
8-29-2019
Alonzo White

Love Lexus dealerships. Service with a smile. Professional yet approachable. Each visit same courteous, friendly service.

GOOGLE
Lom Poungthana
Full Star Full Star Full Star Full Star Full Star
8-27-2019
Lom Poungthana

Joe senior and his crew has always came through for me ever since 2002. Joe, its people like you that has everyone coming back to lexus of Lansing. Thank you for great services all these years

GOOGLE
Jennifer Edwards
Full Star Full Star Full Star Full Star Full Star
8-26-2019
Jennifer Edwards

Amazing service. Exceptional. Really great job on my car and great customer service

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Thomas Latsko
Full Star Full Star Full Star Full Star Full Star
8-23-2019
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Joseph Mazzella
Full Star Full Star Full Star Full Star Full Star
8-22-2019
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Marlene Berro
Full Star Full Star Full Star Full Star Full Star
8-16-2019
Marlene Berro

Joe the service manager is the best. Very helpful and accommodating. Did an excellent job detailing my Lexus inside and out.

GOOGLE
alice case
Full Star Full Star Full Star Full Star Full Star
7-28-2019
alice case

I LOVE my new vehicle. The whole staff was friendly and knowledgeable and I had an excellent experience. One person however stood out and I would like thank him. The sales manager, Tony Deck made this deal happen. He was friendly, extremely knowledgeable, took command of everything and made sure my whole family felt welcomed and we as a group was probably a handful. The car was spotless and full of gas. My whole family made it in and out in a few short hours. Without him we probably would have gone else where and at least continued to shop. So for what it’s worth I hope the powers that be know what they got in this manger. To many people bash car dealers for no reason. This is about pointing out the good ones when it’s warranted. Great job to Tony and everyone that worked hard to make this all happen. Thank you again! You’ve got a customer for life.

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How Ah
Full Star Full Star Full Star Empty Star Empty Star
7-7-2019
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Andy Pedersen
Full Star Full Star Full Star Full Star Full Star
6-27-2019
Andy Pedersen

Extremely friendly staff that are very dedicated to your best interest.

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Wendy Vallee
Full Star Full Star Full Star Full Star Full Star
6-6-2019
Wendy Vallee

I have a Toyota so I am by there every few months.

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Matt Haseman
Full Star Full Star Full Star Full Star Full Star
6-4-2019
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wasim abbas
Full Star Full Star Full Star Full Star Full Star
6-4-2019
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Erric Beasley
Full Star Full Star Full Star Full Star Empty Star
4-4-2019
Erric Beasley

Positive experience

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Michelle Shannon
Full Star Full Star Full Star Full Star Full Star
4-4-2019
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Lydiä RB
Full Star Full Star Full Star Full Star Empty Star
3-4-2019
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justin stout
Full Star Full Star Full Star Full Star Full Star
2-4-2019
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David Molenaar
Full Star Full Star Full Star Full Star Full Star
2-4-2019
DEALERRATER
Oklahoma Donna
Full Star Full Star Full Star Full Star Full Star
1-15-2019
Emergency Service

Due to a family emergency, I drove 900 miles to Michigan with my service light activated about half way to my destination. Since I typically comply rigidly to the service schedule, I was worried about driving further and immediately contacted Tim Portee, the Service Manager. He got me in quickly, did a terrific job of servicing the car and getting me where I needed to be in the meantime. I cannot express my gratitude for the stellar service and compassionate understanding of my circumstances. I don't live in Lansing, but if I did, I'd surely be a regular customer of Lexus of Lansing - a job extremely well done.

CARGURUS
Pony_634
Full Star Full Star Full Star Full Star Empty Star
12-26-2018

I ask a question regarding a tow kit addition, and the salesman got by with me promptly.

GOOGLE
Sheila Ponds
Full Star Full Star Full Star Full Star Full Star
12-4-2018
Sheila Ponds

Very happy with my recent purchase. Price may have been at the top of the resale value but my car was spotless and well maintained.

GOOGLE
Zach S.
Full Star Full Star Full Star Full Star Full Star
12-4-2018
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Abdallah Ahmed
Full Star Full Star Full Star Full Star Full Star
10-4-2018
Abdallah Ahmed

I love this servicse

CARGURUS
Scott
Full Star Full Star Full Star Full Star Full Star
9-22-2018

Prompt

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David Parker
Full Star Full Star Full Star Full Star Empty Star
9-4-2018
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Jeff Milbourne
Full Star Full Star Full Star Full Star Full Star
8-4-2018
Jeff Milbourne

Fast friendly service. Works for me

CARGURUS
jack
Full Star Full Star Full Star Full Star Full Star
7-19-2018

they are very nice people..

FACEBOOK
Taddley O'Ryan
Full Star Full Star Full Star Full Star Full Star
7-14-2018
GOOGLE
Daniel Millisor
Full Star Full Star Full Star Full Star Empty Star
7-4-2018
Daniel Millisor

Nice for Lansing

GOOGLE
Cecile W.
Full Star Full Star Full Star Full Star Full Star
7-4-2018
Cecile W.

Easy access, Great efficient staff. Wonderful waiting area and the vehicle is always washed.......tires too! Thanks Lansing Lexus