Lexus of Lansing

Testimonials

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Howard Ryan
Full Star Full Star Full Star Full Star Full Star
11-9-2019
Howard Ryan

Excellent service. Excellent integrity. Excellent products. Excellent knowledgeable people who know their product. Excellent service department.

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Nancy White
Full Star Full Star Full Star Full Star Full Star
11-9-2019
Nancy White

I call my new ES350 Black Beauty. I like it for all the usual reasons that new cars bring joy. However, with the extreme new technology, I wondered how much frustration I was going to experience before I found that part to be helpful. The answer: Very little. That last statement is only true because of Ashley Brown, Delivery Specialist. Ashley spent 1 hour and 15 minutes with me on the day I signed on the dotted line. She went over the key features needed to operatate and enjoy the vehicle, and she made it clear that I could call or return if I needed additional help. I spent another hour with her at my 5000 mile check up. We resolved my stumbling blocks and she showed me (or showed me again) some of the features on this car. She is my "new car Geek Squad" and brings me the same on-going reassurances that they bring me. Much appreciated.

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David Haak
Full Star Full Star Full Star Full Star Full Star
11-3-2019
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Mike Heath
Full Star Full Star Full Star Full Star Full Star
10-31-2019
Mike Heath

The courteous individual we worked with was not only polite, friendly and genuine but completely efficient. This was the standard of excellence in service which is difficult to come by. Thank you Randy.

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Mike Zawacki
Full Star Full Star Full Star Full Star Full Star
10-31-2019
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Jim Miller
Full Star Full Star Full Star Full Star Full Star
10-18-2019
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Misty Gautz
Full Star Full Star Full Star Full Star Full Star
10-17-2019
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Jason Chesney
Full Star Full Star Full Star Full Star Full Star
10-16-2019
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Katie Dooley
Full Star Full Star Full Star Full Star Full Star
10-8-2019
Katie Dooley

I couldn’t be happier with my experience! Tyler took great care of getting me into a car 60000000 times better than I ever expected. Coming in to look at a basic Rav4 and leaving with the most beautiful Lexus still blows my mind. I also appreciate how much Tony helped with getting me low interest rates and making my first big purchase so easy.

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Carla Edwards
Full Star Full Star Full Star Full Star Full Star
10-1-2019
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Heather Patishnock
Full Star Full Star Full Star Full Star Full Star
9-30-2019
Heather Patishnock

I contacted Lexus of Lansing regarding my car not starting. They were able to get me in the same day, offer me a loaner vehicle and take care of a recall. Within a couple of hours and with very little disruption to my day, I had my car back. Every experience I have had with Lexus of Lansing has been positive.

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jennifer dunlap
Full Star Full Star Full Star Full Star Full Star
9-30-2019
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Teresa Carper
Full Star Full Star Full Star Full Star Full Star
9-26-2019
Teresa Carper

Very professional and courteous staff!

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Michele Demchinski
Full Star Full Star Full Star Full Star Full Star
9-16-2019
CARGURUS
GuruSGXCY
Full Star Full Star Full Star Full Star Full Star
9-16-2019

Great

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xxxtheballer owens
Full Star Full Star Full Star Full Star Full Star
9-6-2019
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Catherine Harvey
Full Star Full Star Full Star Full Star Full Star
9-6-2019
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Alan Bergmann
Full Star Full Star Full Star Full Star Full Star
9-6-2019
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Jeff Johnston
Full Star Full Star Full Star Full Star Full Star
9-4-2019
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Zach Harl
Full Star Full Star Full Star Full Star Full Star
9-3-2019
Zach Harl

Wonderful. Everything you would expect from Lexus. Came in from out of state. They picked me up from the airport. Had the car beautifully detailed and the paperwork ready. The car was exactly as advertised. Professional and kind atmosphere.

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LMC
Full Star Full Star Full Star Full Star Full Star
9-1-2019
LMC

I had an awesome experience with Lexus of Lansing. In particular sales manager Misty G.and salesman Ron D. I had saw the vehicle on the internet and took an almost 2hr. Drive from Toledo to see the vehicle. From the moment I arrived and was greeted, I felt welcomed. Misty greeted me and turned me over to Ron. I have to admit that I wasn’t dressed the part, but never was I treated as if I couldn’t afford the vehicle I came to see. Being a female I’ve often went to test drive a car and the salesmen would talk to me about superfluous things about the vehicle like the color or the sound quality of the stereo. Well Ron was different, he acknowledged my knowledge of the vehicle, and answered any and all questions I had. I would deal with Ron, Misty and Lexus of Lansing without question in the future! They are an asset to The Lexus brand!

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Edward Fody
Full Star Full Star Full Star Full Star Full Star
8-31-2019
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Alonzo White
Full Star Full Star Full Star Full Star Empty Star
8-29-2019
Alonzo White

Love Lexus dealerships. Service with a smile. Professional yet approachable. Each visit same courteous, friendly service.

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Lom Poungthana
Full Star Full Star Full Star Full Star Full Star
8-27-2019
Lom Poungthana

Joe senior and his crew has always came through for me ever since 2002. Joe, its people like you that has everyone coming back to lexus of Lansing. Thank you for great services all these years

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Jennifer Edwards
Full Star Full Star Full Star Full Star Full Star
8-26-2019
Jennifer Edwards

Amazing service. Exceptional. Really great job on my car and great customer service

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Thomas Latsko
Full Star Full Star Full Star Full Star Full Star
8-23-2019
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Joseph Mazzella
Full Star Full Star Full Star Full Star Full Star
8-22-2019
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Marlene Berro
Full Star Full Star Full Star Full Star Full Star
8-16-2019
Marlene Berro

Joe the service manager is the best. Very helpful and accommodating. Did an excellent job detailing my Lexus inside and out.

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alice case
Full Star Full Star Full Star Full Star Full Star
7-28-2019
alice case

I LOVE my new vehicle. The whole staff was friendly and knowledgeable and I had an excellent experience. One person however stood out and I would like thank him. The sales manager, Tony Deck made this deal happen. He was friendly, extremely knowledgeable, took command of everything and made sure my whole family felt welcomed and we as a group was probably a handful. The car was spotless and full of gas. My whole family made it in and out in a few short hours. Without him we probably would have gone else where and at least continued to shop. So for what it’s worth I hope the powers that be know what they got in this manger. To many people bash car dealers for no reason. This is about pointing out the good ones when it’s warranted. Great job to Tony and everyone that worked hard to make this all happen. Thank you again! You’ve got a customer for life.

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How Ah
Full Star Full Star Full Star Empty Star Empty Star
7-7-2019
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Andy Pedersen
Full Star Full Star Full Star Full Star Full Star
6-27-2019
Andy Pedersen

Extremely friendly staff that are very dedicated to your best interest.

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Wendy Vallee
Full Star Full Star Full Star Full Star Full Star
6-6-2019
Wendy Vallee

I have a Toyota so I am by there every few months.

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Matt Haseman
Full Star Full Star Full Star Full Star Full Star
6-4-2019
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wasim abbas
Full Star Full Star Full Star Full Star Full Star
6-4-2019
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Erric Beasley
Full Star Full Star Full Star Full Star Empty Star
4-4-2019
Erric Beasley

Positive experience

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Michelle Shannon
Full Star Full Star Full Star Full Star Full Star
4-4-2019
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Lydiä RB
Full Star Full Star Full Star Full Star Empty Star
3-4-2019