SERVICE DEPARTMENT

Our Location

Lexus of Lansing
5575 S. Pennsylvania Ave.
Lansing, MI 48911

Service: 855-874-5059
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Service Hours

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Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

All-Wheel Balance Special  : 79.99* All-Wheel Balance Special

*Valid only at Lexus of Lansing. Plus any applicable tax, hazard or disposal fees. Other restrictions may apply. Must present coupon at time of write-up. Not valid with any other offer or discount. May not be applied to previous purchases. No cash value. Dealer is not responsible for typos or omissions. See your Lexus of Lansing service advisor for details.

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Serpentine Belt Replacement Special : 20% off Serpentine Belt Replacement Special

*Valid only at Lexus of Lansing. Plus any applicable tax, hazard or disposal fees. Other restrictions may apply. Must present coupon at time of write-up. Not valid with any other offer or discount. May not be applied to previous purchases. No cash value. Dealer is not responsible for typos or omissions. See your Lexus of Lansing service advisor for details.

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Brake Fluid Flush : 20% off Brake Fluid Flush

*Valid only at Lexus of Lansing. Plus any applicable tax, hazard or disposal fees. Other restrictions may apply. Must present coupon at time of write-up. Not valid with any other offer or discount. May not be applied to previous purchases. No cash value. Dealer is not responsible for typos or omissions. See your Lexus of Lansing service advisor for details.

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Any Dealer-Installed Accessories  : 15% off

*Plus tax and applicable fees. Cannot combine offers. Expires 8/31/2020.

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Lexus of Lansing Special : Lexus of Lansing Special

*Valid only at Lexus of Lansing. Not valid on the purchase of tires. Plus any applicable tax, hazard or disposal fees. Other restrictions may apply. Subject to availability. Must present coupon at time of write-up. Not valid with any other offer or discount. May not be applied to previous purchases. No cash value. Dealer is not responsible for typos or omissions. See your Lexus of Lansing service advisor for details. Expires 8/31/2020.

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Spark Plug Replacement : Spark Plug Replacement

Valid only at Lexus of Lansing. Plus any applicable tax, hazard or disposal fees. Some Lexus models are more. Other restrictions may apply. Subject to availability. Must present coupon at time of write-up. Not valid with any other offer or discount. May not be applied to previous purchases. No cash value. Dealer is not responsible for typos or omissions. See your Lexus of Lansing service advisor for details. Expires 8/31/2020.

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Fuel Induction & De-carbon Service : Fuel Induction & De-carbon Service

*Valid only at Lexus of Lansing. Plus any applicable tax, hazard or disposal fees. Other restrictions may apply. Subject to availability. Must present coupon at time of write-up. Not valid with any other offer or discount. May not be applied to previous purchases. No cash value. Dealer is not responsible for typos or omissions. See your Lexus of Lansing service advisor for details. Expires 8/31/2020.

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A/C System Evaporator Cleaning & Replacement Of Cabin Filter : A/C System Evaporator Cleaning & Replacement Of Cabin Filter

*Valid only at Lexus of Lansing. Plus any applicable tax, hazard or disposal fees. Other restrictions may apply. Subject to availability. Must present coupon at time of write-up. Not valid with any other offer or discount. May not be applied to previous purchases. No cash value. Dealer is not responsible for typos or omissions. See your Lexus of Lansing service advisor for details. Expires 8/31/2020.

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Alignment Special : Alignment Special

*Valid only at Lexus of Lansing. Mounting, Balancing, tax, & disposal fees additional. Plus any applicable tax, hazard or disposal fees. Other restrictions may apply. Subject to availability. Must present coupon at time of write-up. Not valid with any other offer or discount. May not be applied to previous purchases. No cash value. Dealer is not responsible for typos or omissions. See your Lexus of Lansing service advisor for details. Expires 8/31/2020.

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Timing Belt Replacement Special : Timing Belt Replacement Special

*Valid only at Lexus of Lansing. Not valid on the purchase of tires. Plus any applicable tax, hazard or disposal fees. Other restrictions may apply. Subject to availability. Must present coupon at time of write-up. Not valid with any other offer or discount. May not be applied to previous purchases. No cash value. Dealer is not responsible for typos or omissions. See your Lexus of Lansing service advisor for details. Expires 8/31/2020.

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Loyal Lexus Owner Special : Loyal Lexus Owner Special

*Valid only on Mondays at Lexus of Lansing. Plus any applicable tax, hazard or disposal fees. Other restrictions may apply. Subject to availability. Must present coupon at time of write-up. Not valid with any other offer or discount. May not be applied to previous purchases. No cash value. Dealer is not responsible for typos or omissions. See your Lexus of Lansing service advisor for details. Expires 8/31/2020.

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Front or Rear Brake Service : Front or Rear Brake Service

*Starting at $319.95, some models may be higher. Valid only at Lexus of Lansing. Not valid on the purchase of tires. Plus any applicable tax, hazard or disposal fees. Other restrictions may apply. Subject to availability. Must present coupon at time of write-up. Not valid with any other offer or discount. May not be applied to previous purchases. No cash value. Dealer is not responsible for typos or omissions. See your Lexus of Lansing service advisor for details. Expires 8/31/2020.

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A/C System Check : A/C System Check

*Valid only at Lexus of Lansing. Maximum value not to exceed $200. Plus any applicable tax, hazard or disposal fees. Other restrictions may apply. Subject to availability. Must present coupon at time of write-up. Not valid with any other offer or discount. May not be applied to previous purchases. No cash value. Dealer is not responsible for typos or omissions. See your Lexus of Lansing service advisor for details. Expires 8/31/2020.

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Tire Pressure Light Special : Tire Pressure Light Special

*Valid only at Lexus of Lansing. Not valid on the purchase of tires. Plus any applicable tax, hazard or disposal fees. Other restrictions may apply. Subject to availability. Must present coupon at time of write-up. Not valid with any other offer or discount. May not be applied to previous purchases. No cash value. Dealer is not responsible for typos or omissions. See your Lexus of Lansing service advisor for details. Expires 8/31/2020.

Add to Apple Wallet
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Meet Our Service Staff

Lexus Service Manager Randy  VanDeuren
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Lexus Certified Service Manager
Lexus Service Manager
Randy VanDeuren
Lexus Service Advisor Geoff Chowan
X
Lexus Certified Service Manager
Lexus Service Advisor
Geoff Chowan
Lexus Service Advisor Caleb Villavicencio
X
Lexus Certified Service Advisor
Lexus Service Advisor
Caleb Villavicencio

Contact Information


The staff at Lexus of Lansing are amazing! My husband and I worked with Misty, Nick and Joe. We are so impressed with their hospitality and depth of knowledge. We really felt like a part of the Lexus family. Thank you for a great experience!

- Linda Hancock, GOOGLE

Great dealership! They are linked with Lexus of Ann Arbor but the staff is very knowledgeable and friendly. Great place to pick up a new/used Lexus or have yours serviced.

- John Novak, GOOGLE

I was visiting Lansing and my Lex began making strange noises. I drove to the dealership and was met by concerned, accommodating people who took care of me immediately. The service area was immaculate and convenient to use. Because the problem involved my muffler system, the cost was significant,...

- Polly Brown, GOOGLE

I worked mostly with Misty but also with Ron and Ashley. Misty provide level “10” presale services and the same at the time of sale. Ron and Ashley were knowledgeable and patient and took time to explain things (some things twice!) and answer my questions. Everyone at the dealership was clean...

- Joseph Sedlock, GOOGLE

We worked with Misty and Ron and they were both great. It was truly a no pressure opportunity to look at cars. We had some ideas what we wanted and started at Lexus of Lansing and then went a few other places, ending our search with a purchase from Lexus of Lansing! Thank you for making this big...

- Anne Hornak, GOOGLE

You guys in service are great! I feel good knowing my baby is in good hands. Thank you

- Dave Delacruz, GOOGLE

Misty was amazing to deal with. She did not waste my time and quoted me the best price from the beginning of our conversation. She realizes time is precious and very quick with her response time. She was also very informative. She was a pleasure to deal with, I wish they were all like her....

- A J, GOOGLE

I bring my cars here for service because they do a good job.

- Dennis Arvanitis, GOOGLE

Awesome experience at Lexus of Lansing! Misty, Nick and Tony were great to work with. Super honest throughout the whole process. Nick was awesome on each test drive and walked me through everything about the cars and different models. When I took delivery of my car, he took time to set up...

- Cedes Powers, GOOGLE

Recently, I found myself unexpectedly needing to replace my venerable Toyota RAV4... I was referred to Gerry Sibanda, at Spartan Toyota, who listened carefully when I expressed a desire for a well-built, older, modestly-priced SUV. Gerry was gracious and congenial throughout my process of...

- Barbara DeGrand, GOOGLE

Service is very good! I am satisfied every time I visit.

- Jake Son, GOOGLE

Scheduled maintenance was done. Vehicle was in on time, and out in one hour as promised.

- Tim Gallagher, GOOGLE

The dealership had my concerns as far as service first and did a job two other Lexus dealers weren’t able to complete ,so yes I’m very satisfied and I want to thank them again for going above and beyond.

- Roger Sokolowski, GOOGLE

Overall experience was respectful. expedient and positive, I would recommend this team to everyone I know.

- Vicki Cook, GOOGLE

The men were nice on the phone but they are not always able to answer. The overall service review was ok but they missed things. I really missed your cleaning before returning but they tried to provide an alternate

- Paul McNamara, GOOGLE

We drive 2 hours to do business with Lexus of Lansing. There are closer dealers but the customer service at Lansing surpasses other Lexus dealers we have used. Tony in Finance helped us purchase our lease vehicle from out of state. He handled all the paperwork and made it easy for us.

- Judy Burkman, GOOGLE

Great service!

- Tom Rice, GOOGLE

I get the friendliest, most honest service at Lexus of Lansing. I will only take my vehicle for service with them. Period. Their customer service is off the hook - they should teach classes to the others...

- Julia Munro, GOOGLE

Quick,politeresponse

- James Nelson, GOOGLE

The service was great and fair. I appreciate it.

- Penny Wali, GOOGLE

Great service. Friendly people who have a professional attitude.

- JOHN PAUL JONES, GOOGLE

Victoria was responsive, professional, interested, and warm. Quite a combination while working through email/internet. Great asset.

- Linda, CARGURUS

They rock... My car has over 213K on it and they treat me like royalty!

- Mike Behrenbrinker, GOOGLE
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