“ ” Very service oriented, things appear to be very well done, detail oriented...happy with my one experience

“ ” Great service

“ ” Lexus of Lansing's Service Team sets the bar for excellence in automotive service. They take the time to set expectations up front and honor their commitment. The quality in their work is evident by the longevity in your vehicle. I always feel like the most important customer when I'm there even...

“ ” My visit today was no different than any other visit. Everyone is professional, polite and willing to answer any questions. And of course they always do a great job with my car.

“ ” They were wonderful. Specifically, they were courteous, competent and quick.

“ ” Geoff took great care of my car, answered questions I had regarding settings & even took the time to make the adjustments for me! Service was done in a timely manner & waiting area was pleasant & clean!

“ ” Very helpful, informative and courteous. My first visit, will definitely be going back!

“ ” I have always been pleased dealing with Spartan Toyota and this is my first opportunity dealing with the Lexus side. We trust Tony Deck and have always believed in his advice on any question or concerns we may have when buying or leasing a vehicle. We appreciate the time that is taken with...

“ ” Outstanding service department. Would highly recommend them for all of your needs. Very polite, prompt, and thorough.

“ ” The entire experience was truly outstanding. Worked with Misty over the phone since I live in the Chicago area. Drove to Lansing today with trade-in and took ownership of new rx450h in record time. Every part of the transaction was great. The new car was prepped and ready to go. For an out of state...

“ ” Great customer service!!!

“ ” I've been a customer for over 7 years and can verify that everything is done to perfection. Great sales and service.

“ ” Service was great. Dealership sent someone "Ed" to pick up my car, and leave a car for me to drive, too. Ed was 5 stars & beyond. He even brought a little chocolate treat when my car was returned! Simple service, o-change, general check of fluids, tires, etc.,10K miles. Thank you for making this...

“ ” Impeccable service in every way!! The staff at Lexus of Lansing always exceeds my expectations! They are friendly & welcoming, prompt & efficient, informative & thorough . Their thoughtful attention to details assures me that customer satisfaction is a top priority. I will definitely be purchasing...

“ ” Very good taking care of customers.

“ ” Excellent service. Excellent integrity. Excellent products. Excellent knowledgeable people who know their product. Excellent service department.

“ ” I call my new ES350 Black Beauty. I like it for all the usual reasons that new cars bring joy. However, with the extreme new technology, I wondered how much frustration I was going to experience before I found that part to be helpful. The answer: Very little. That last statement is only true...

“ ” The courteous individual we worked with was not only polite, friendly and genuine but completely efficient. This was the standard of excellence in service which is difficult to come by. Thank you Randy.

“ ” I couldn’t be happier with my experience! Tyler took great care of getting me into a car 60000000 times better than I ever expected. Coming in to look at a basic Rav4 and leaving with the most beautiful Lexus still blows my mind. I also appreciate how much Tony helped with getting me low interest...

“ ” I contacted Lexus of Lansing regarding my car not starting. They were able to get me in the same day, offer me a loaner vehicle and take care of a recall. Within a couple of hours and with very little disruption to my day, I had my car back. Every experience I have had with Lexus of Lansing has...

“ ” Very professional and courteous staff!

“ ” Great

“ ” Wonderful. Everything you would expect from Lexus. Came in from out of state. They picked me up from the airport. Had the car beautifully detailed and the paperwork ready. The car was exactly as advertised. Professional and kind atmosphere.

“ ” I had an awesome experience with Lexus of Lansing. In particular sales manager Misty G.and salesman Ron D. I had saw the vehicle on the internet and took an almost 2hr. Drive from Toledo to see the vehicle. From the moment I arrived and was greeted, I felt welcomed. Misty greeted me and turned me...