“ ” You guys in service are great! I feel good knowing my baby is in good hands. Thank you

“ ” Misty was amazing to deal with. She did not waste my time and quoted me the best price from the beginning of our conversation. She realizes time is precious and very quick with her response time. She was also very informative. She was a pleasure to deal with, I wish they were all like her....

“ ” I bring my cars here for service because they do a good job.

“ ” Awesome experience at Lexus of Lansing! Misty, Nick and Tony were great to work with. Super honest throughout the whole process. Nick was awesome on each test drive and walked me through everything about the cars and different models. When I took delivery of my car, he took time to set up...

“ ” Recently, I found myself unexpectedly needing to replace my venerable Toyota RAV4... I was referred to Gerry Sibanda, at Spartan Toyota, who listened carefully when I expressed a desire for a well-built, older, modestly-priced SUV. Gerry was gracious and congenial throughout my process of...

“ ” Service is very good! I am satisfied every time I visit.

“ ” Scheduled maintenance was done. Vehicle was in on time, and out in one hour as promised.

“ ” The dealership had my concerns as far as service first and did a job two other Lexus dealers weren’t able to complete ,so yes I’m very satisfied and I want to thank them again for going above and beyond.

“ ” Overall experience was respectful. expedient and positive, I would recommend this team to everyone I know.

“ ” The men were nice on the phone but they are not always able to answer. The overall service review was ok but they missed things. I really missed your cleaning before returning but they tried to provide an alternate

“ ” We drive 2 hours to do business with Lexus of Lansing. There are closer dealers but the customer service at Lansing surpasses other Lexus dealers we have used. Tony in Finance helped us purchase our lease vehicle from out of state. He handled all the paperwork and made it easy for us.

“ ” Great service!

“ ” I get the friendliest, most honest service at Lexus of Lansing. I will only take my vehicle for service with them. Period. Their customer service is off the hook - they should teach classes to the others...

“ ” Quick,politeresponse

“ ” The service was great and fair. I appreciate it.

“ ” Great service. Friendly people who have a professional attitude.

“ ” Victoria was responsive, professional, interested, and warm. Quite a combination while working through email/internet. Great asset.

“ ” They rock... My car has over 213K on it and they treat me like royalty!

“ ” Great service, very friendly and helpful!

“ ” Fantastic dealership and service department. All staff are always professional and include a personal touch, going above and beyond for the customer. Best in class customer service here!