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The men were nice on the phone but they are not always able to answer. The overall service review was ok but they missed things. I really missed your cleaning before returning but they tried to provide an alternate

- Paul McNamara, GOOGLE

We drive 2 hours to do business with Lexus of Lansing. There are closer dealers but the customer service at Lansing surpasses other Lexus dealers we have used. Tony in Finance helped us purchase our lease vehicle from out of state. He handled all the paperwork and made it easy for us.

- Judy Burkman, GOOGLE

Great service!

- Tom Rice, GOOGLE

I get the friendliest, most honest service at Lexus of Lansing. I will only take my vehicle for service with them. Period. Their customer service is off the hook - they should teach classes to the others...

- Julia Munro, GOOGLE

Quick,politeresponse

- James Nelson, GOOGLE

The service was great and fair. I appreciate it.

- Penny Wali, GOOGLE

Great service. Friendly people who have a professional attitude.

- JOHN PAUL JONES, GOOGLE

Victoria was responsive, professional, interested, and warm. Quite a combination while working through email/internet. Great asset.

- Linda, CARGURUS

They rock... My car has over 213K on it and they treat me like royalty!

- Mike Behrenbrinker, GOOGLE

Great service, very friendly and helpful!

- Shelley Cichy, GOOGLE

Fantastic dealership and service department. All staff are always professional and include a personal touch, going above and beyond for the customer. Best in class customer service here!

- Cori MacGregor, GOOGLE

Excellent service.

- Greg Armstrong, GOOGLE

I can always be confident when I take my car in. Everyone is professional and my car is looked over thoroughly and I am promptly advised of any issues before the work is done. Very happy!

- Leni Staley, GOOGLE

Very service oriented, things appear to be very well done, detail oriented...happy with my one experience

- Joell Ackerman, GOOGLE

Great service

- Tamie Nelson, GOOGLE

Lexus of Lansing's Service Team sets the bar for excellence in automotive service. They take the time to set expectations up front and honor their commitment. The quality in their work is evident by the longevity in your vehicle. I always feel like the most important customer when I'm there even...

- Julia Maurer, GOOGLE

My visit today was no different than any other visit. Everyone is professional, polite and willing to answer any questions. And of course they always do a great job with my car.

- Kim Stevens, GOOGLE

They were wonderful. Specifically, they were courteous, competent and quick.

- Lynn Looby, GOOGLE

Geoff took great care of my car, answered questions I had regarding settings & even took the time to make the adjustments for me! Service was done in a timely manner & waiting area was pleasant & clean!

- Patrick Maltby, GOOGLE

Very helpful, informative and courteous. My first visit, will definitely be going back!

- Ongria Dow, GOOGLE

I have always been pleased dealing with Spartan Toyota and this is my first opportunity dealing with the Lexus side. We trust Tony Deck and have always believed in his advice on any question or concerns we may have when buying or leasing a vehicle. We appreciate the time that is taken with...

- Emily Klein, GOOGLE
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Our Location

Lexus of Lansing
5575 S. Pennsylvania Ave.
Lansing, MI 48911

Sales: 855-874-5028
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