New 2019 Lexus ES 350 LUXURY in Ann Arbor, MI

“ Wonderful. Everything you would expect from Lexus. Came in from out of state. They picked me up from the airport. Had the car beautifully detailed and the paperwork ready. The car was exactly as advertised. Professional and kind atmosphere. ”

“ I had an awesome experience with Lexus of Lansing. In particular sales manager Misty G.and salesman Ron D. I had saw the vehicle on the internet and took an almost 2hr. Drive from Toledo to see the vehicle. From the moment I arrived and was greeted, I felt welcomed. Misty greeted me and turned me over to Ron. I have to admit that I wasn’t dressed the part, but never was I treated as if I couldn’t afford the vehicle I came to see. Being a female I’ve often went to test drive a car and the salesmen would talk to me about superfluous things about the vehicle like the color or the sound quality of the stereo. Well Ron was different, he acknowledged my knowledge of the vehicle, and answered any and all questions I had. I would deal with Ron, Misty and Lexus of Lansing without question in the future! They are an asset to The Lexus brand! ”

“ Love Lexus dealerships. Service with a smile. Professional yet approachable. Each visit same courteous, friendly service. ”

“ Joe senior and his crew has always came through for me ever since 2002. Joe, its people like you that has everyone coming back to lexus of Lansing. Thank you for great services all these years ”

“ Amazing service. Exceptional. Really great job on my car and great customer service ”

“ Joe the service manager is the best. Very helpful and accommodating. Did an excellent job detailing my Lexus inside and out. ”

“ I LOVE my new vehicle. The whole staff was friendly and knowledgeable and I had an excellent experience. One person however stood out and I would like thank him. The sales manager, Tony Deck made this deal happen. He was friendly, extremely knowledgeable, took command of everything and made sure my whole family felt welcomed and we as a group was probably a handful. The car was spotless and full of gas. My whole family made it in and out in a few short hours. Without him we probably would have gone else where and at least continued to shop. So for what it’s worth I hope the powers that be know what they got in this manger. To many people bash car dealers for no reason. This is about pointing out the good ones when it’s warranted. Great job to Tony and everyone that worked hard to make this all happen. Thank you again! You’ve got a customer for life. ”

“ Extremely friendly staff that are very dedicated to your best interest. ”

“ I have a Toyota so I am by there every few months. ”

“ Positive experience ”

“ Due to a family emergency, I drove 900 miles to Michigan with my service light activated about half way to my destination. Since I typically comply rigidly to the service schedule, I was worried about driving further and immediately contacted Tim Portee, the Service Manager. He got me in quickly, did a terrific job of servicing the car and getting me where I needed to be in the meantime. I cannot express my gratitude for the stellar service and compassionate understanding of my circumstances. I don't live in Lansing, but if I did, I'd surely be a regular customer of Lexus of Lansing - a job extremely well done. ”

“ I ask a question regarding a tow kit addition, and the salesman got by with me promptly. ”

“ Very happy with my recent purchase. Price may have been at the top of the resale value but my car was spotless and well maintained. ”

“ I love this servicse ”

“ Prompt ”

“ Fast friendly service. Works for me ”

“ they are very nice people.. ”

“ Nice for Lansing ”

“ Easy access, Great efficient staff. Wonderful waiting area and the vehicle is always washed.......tires too! Thanks Lansing Lexus ”